You can cancel an order while it is still pending, meaning it has not yet been dispatched.
In case you wish to return or exchange an item you can do so within 15 days of receiving it. Should you wish to exchange an article for a different size, please get in touch with us so we can follow up on your request and return the item in its original condition and package to:
Unit A3,
Cyril Vokins Road,
Newbury,
Berkshire,
RG14 5XB
If we cannot replace the item because we are out of stock, we will refund you the sales amount of the item (posting costs not included). We won’t however replace an item (free of charge) which has already been replaced.
We reserve the right to refuse the return/exchange should the item(s) not be in its original condition(s) and package(s), or should any complaint be only done after the 15 day period.
